Our Consulting team at BearingPoint is dedicated to optimizing client business operations through advanced ERP and CRM systems. With deep expertise in SAP across various domains like finance, logistics, data, and technology, we streamline processes and enhance decision-making efficiency. Our proficiency in Salesforce helps us improve customer relationships with innovative strategies. We leverage data tools like PowerBI for insightful analytics and excel in Microsoft cloud technologies, particularly Azure, to provide secure and scalable solutions. Additionally, our team develops integrated mobile front-end and back-end applications, ensuring user-friendly mobile access to ERP and CRM systems. 

BearingPoint's consulting services are designed to deliver tailored solutions that meet the unique needs of each client, driving growth and operational excellence. We pride ourselves on our client-centric approach, focusing on delivering measurable results and sustainable improvements. 

Primary Functions and Tasks: 

We are seeking a Microsoft Dynamics 365 Technical Consultant to join our dynamic team in Romania. As a Microsoft Dynamics 365 Consultant, you will be responsible for providing expert guidance and support to our clients in the implementation, customization, and optimization of Microsoft Dynamics 365 and Power Platform solutions. You will play a key role in understanding clients' business requirements and translating them into effective technology solutions.

Responsibilities:

• Collaborate with clients to analyze their business processes, requirements, and objectives, and provide guidance on how to leverage Microsoft Dynamics 365 and Power Platform
• Configure, and implement Microsoft Dynamics 365 solutions, including customizations, integrations, and extensions;
• Conduct system assessments, identify gaps, and develop strategies to improve the efficiency and effectiveness of clients' existing systems;
• Provide guidance to clients' end-users on the effective use of Microsoft Dynamics 365 and Power Platform;
• Collaborate with cross-functional teams, including developers, project managers, and business analysts, to ensure successful project delivery;
• Stay updated with the latest developments and features in Microsoft Dynamics 365 and Power Platform and proactively share knowledge and insights with the team;
• Offering recommendations on best practices and industry standards in relation to Microsoft Dynamics 365 and related technologies.

We are looking for:  

• Minimum of 2 years of experience as a Microsoft Dynamics 365 Consultant or a similar role, working with Microsoft Dynamics 365 Customer Service and Power Platform;
• Bachelor's or master’s degree in Computer Science / Information Technology or equivalent qualification;
• Knowledge and hands-on experience with configuring, customizing, and implementing Microsoft Dynamics 365 Customer Service and Power Platform;
• Strong experience in designing and implementing Omnichannel for Customer Service;
• Experience in deploying WhatsApp channels in Omnichannel is a plus;
• Ideally, possess relevant certifications such as Microsoft Certified: Dynamics 365 Customer Service + Power Platform Developer Associate, or similar;
• Excellent problem-solving skills with the ability to analyze complex business processes and provide effective solutions;
• Strong communication and interpersonal skills, with the ability to effectively collaborate with clients and internal teams;
• Self-motivated and able to work independently, while also being a strong team player;
• Flexibility to work in a hybrid work environment, with the ability to be present in the office once a week;
• Relevant Microsoft technical certifications.

Offer: 

Compensation package: 

• Our compensation package includes a fixed salary with yearly evaluation and performance-related bonus, meal tickets, Easter and Christmas gift vouchers, as well as seniority, referral bonus, and peer-to-peer recognition.  

Health and Wellbeing: 

• Our benefits package includes extra paid vacation days, hybrid working model, quality private medical subscription for employee and their families, and gym options. 

 Professional growth: 

• A learning-oriented organization with customized training paths (a mix between technical, functional and soft skills, as well as German and French language courses), certifications, valuable e-learning solution and firm-wide development programs.  

 For more information, please visit: 

• www.bearingpoint.com 

• www.linkedin.com/company/bearingpoint 

• instagram.com/bearingpointromania 

• facebook.com/BearingPointRomania 

About BearingPoint 

BearingPoint is an independent management and technology consultancy with European roots and a global reach. The company operates in three business units: Consulting, Products, and Capital. Consulting covers the advisory business with a clear focus on selected business areas. Products provides IP-driven digital assets and managed services for business-critical processes. Capital delivers M&A and transaction services. 

BearingPoint’s clients include many of the world’s leading companies and organizations. The firm has a global consulting network with more than 10,000 people and supports clients in over 70 countries, engaging with them to achieve measurable and sustainable success. 

BearingPoint is a certified B Corporation, meeting high standards of social and environmental impact. 

Together with our colleagues from Portugal, Czech Republic and India, we are part of BearingPoint’s Cross-Shore Enablement Hub (CSH) which offers a wide range of expertise. 

We are present in 6 cities in Romania (Bucharest, Brasov , Cluj-Napoca, Iasi, Sibiu and Timisoara) and our team has more than 900 employees.  

We can’t do this alone. We can do this together. Join us.